Portugal by Fidalgo

Complaints Book

We take every concern seriously. You may contact us directly or use the official Portuguese Electronic Complaints Book.

Contact us directly

For service-related complaints, please email us with your booking details and a description of the issue. We aim to respond promptly.

bookings@portugalbyfidalgo.com

Electronic Complaints Book

Under Portuguese law, consumers may also submit complaints through the official online platform.

www.livroreclamacoes.pt →